---
title: "AI chatbot for messaging channels"
description: "One AI assistant for your website chat, email and messaging apps, with a shared Inbox and hand-off to your team. See which channel connectors are ready."
last_updated: "2026-10-06T17:03:39+03:00"
---
# AI chatbot for messaging channels

Source: https://busymate.ai/connectors/category/messaging-channels
Last modified: 2026-10-06T17:03:39+03:00
One AI assistant for your website chat, email and messaging apps, with a shared Inbox and hand-off to your team. See which channel connectors are ready.

A customer who starts on your site and follows up by email should not have to explain twice. Each channel connector brings those messages into one conversation history and one Inbox, so your mate answers with the full context and a teammate can step in anywhere.

## Connectors

- [Web chat](https://busymate.ai/connectors/web.md) — ready today
- [Telegram](https://busymate.ai/connectors/telegram.md) — ready today
- [Email](https://busymate.ai/connectors/email.md) — ready today
- [Slack](https://busymate.ai/connectors/slack.md) — in beta
- [Discord](https://busymate.ai/connectors/discord.md) — coming soon
- [Microsoft Teams](https://busymate.ai/connectors/teams.md) — coming soon
- [WhatsApp](https://busymate.ai/connectors/whatsapp.md) — in beta
- [Facebook Messenger](https://busymate.ai/connectors/messenger.md) — coming soon
- [Instagram](https://busymate.ai/connectors/instagram.md) — coming soon
- [SMS](https://busymate.ai/connectors/sms.md) — in beta
- [Phone calls](https://busymate.ai/connectors/phone.md) — in beta
- [Apple Messages for Business](https://busymate.ai/connectors/apple-messages.md) — coming soon
- [Viber](https://busymate.ai/connectors/viber.md) — coming soon
- [LINE](https://busymate.ai/connectors/line.md) — coming soon
- [WeChat](https://busymate.ai/connectors/wechat.md) — coming soon

## Questions

### Which messaging channels can I switch on today?

3 of the 15 channel connectors are ready today; each card says whether it is live or in beta. The rest are being built, and their pages describe exactly how they will be set up.

### Do I need a separate assistant for each channel?

No. You set up one assistant with one knowledge base and one set of tools, then connect the channels you want. What it learns about a customer on one channel is there on the next.

### Are messages from every channel in the same Inbox?

Yes. Web chat, email and the messaging apps arrive in the same Console Inbox, labelled with the channel they came from, and a reply goes back on that channel.

## Related

- All connectors: https://busymate.ai/connectors.md