---
title: "AI support chat for iOS apps"
description: "Add in-app AI support with the versioned iOS SDK: account identity, native microphone permission and a buildable example app. Ready today."
last_updated: "2026-10-08T14:22:40+03:00"
---
# AI support chat for iOS apps

Source: https://busymate.ai/connectors/ios
Last modified: 2026-10-08T14:22:40+03:00
Add in-app AI support with the versioned iOS SDK: account identity, native microphone permission and a buildable example app. Ready today.

Status: ready today.

## Try it · Connect yours

- Try it: Coming soon — Ask it on Busymate AI: https://busymate.ai/chat/new
- Connect iOS in-app support: https://busymate.ai/console/integration — iOS 15 or newer, the versioned Swift package, and your authenticated backend for signed-in chat. Guest chat works without an identity endpoint.

## iOS in-app support in action

A customer writes on iOS in-app support, your mate answers from your own content, and your team steps in from the Inbox when it matters.

Diagram: a customer sends a message on iOS in-app support; your mate answers; when needed the conversation is handed to your Inbox and team.

## Set it up in the Console

1. Install the official iOS SDK at version 1.0.1 with Swift Package Manager and add its library product to your app target.
2. Configure the WKWebView's trusted chat origins, your authenticated identity endpoint and the microphone usage description before loading chat.
3. Build the repository's example-app to try guest and signed-in chat, account changes, callbacks and microphone controls.

## Questions

### Is it ready today?

Installation, configuration and device testing are documented at /docs/guides/ios-sdk. Changes to the native SDK require an app release.

### Does connecting iOS in-app support cost extra?

No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.

### What happens when it cannot answer?

It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.

## Related

- How to integrate iOS in-app support: https://busymate.ai/docs/guides/ios-sdk
- Apps and platforms: https://busymate.ai/connectors/category/apps.md
- All connectors: https://busymate.ai/connectors.md