---
title: "AI live chat and chatbot for your website"
description: "Add AI live chat to any website with one script: sourced answers in the visitor's language, signed-in greetings and a person when needed. Ready today."
last_updated: "2026-10-06T17:03:39+03:00"
---
# AI live chat and chatbot for your website

Source: https://busymate.ai/connectors/web
Last modified: 2026-10-06T17:03:39+03:00
Add AI live chat to any website with one script: sourced answers in the visitor's language, signed-in greetings and a person when needed. Ready today.

Status: ready today.

## Try it · Connect yours

- Try it: Open the chat — https://busymate.ai/chat/new
- Connect Web chat: https://busymate.ai/console/integration — The page origins you allow, and an optional getIdentity for signed-in visitors.

## Web chat in action

A customer writes on Web chat, your mate answers from your own content, and your team steps in from the Inbox when it matters.
- A real conversation on Web chat: https://busymate.ai/demo-proof/web-busymate-support.mp4
- A real chat on busymate.ai: a visitor asks which channels they can connect and your mate answers from the live catalog.: https://busymate.ai/connector-proof/web/thread-light-desktop-421.webp (2026-10-01)

Diagram: a customer sends a message on Web chat; your mate answers; when needed the conversation is handed to your Inbox and team.

## What you get

- Grounded answers in the thread — Your mate answers from your own pages, documents and connected tools, and says so when a question is outside them.
- Forms inside the chat — When details are needed — a booking, a return, a lead — your mate shows a form card to fill in, never a list of things to type one by one.
- Acts on the page — On your site, your mate can use the page's own actions — open a form, filter a list, start a booking — not just describe them.

## Set it up in the Console

1. Add the embed script to any page on an origin you allow — the launcher and public chat work straight away.
2. List that page's origin in your published embed origins; other origins are refused.
3. Return getIdentity for signed-in visitors so your mate greets them by name, or null for guests.

## Questions

### Is it ready today?

Ready today on any website.

### Does connecting Web chat cost extra?

No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.

### What happens when it cannot answer?

It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.

## Related

- How to integrate Web chat: https://busymate.ai/docs/getting-started#embedding-your-mate-on-your-own-site
- Messaging channels: https://busymate.ai/connectors/category/messaging-channels.md
- All connectors: https://busymate.ai/connectors.md