---
title: "WooCommerce AI chatbot and live chat"
description: "An AI chatbot for WooCommerce that answers from your live catalogue and shows signed-in customers their own orders, with a read-only key. Ready today."
last_updated: "2026-10-08T14:22:40+03:00"
---
# WooCommerce AI chatbot and live chat

Source: https://busymate.ai/connectors/woocommerce
Last modified: 2026-10-08T14:22:40+03:00
An AI chatbot for WooCommerce that answers from your live catalogue and shows signed-in customers their own orders, with a read-only key. Ready today.

Status: ready today.

## Try it · Connect yours

- Try it: Open the live WooCommerce site — https://woo.demo.busymate.ai
- Connect WooCommerce: https://busymate.ai/console/connections — Your store address and a WooCommerce REST API consumer key and secret with Read permission. Pretty permalinks must be on, or WordPress does not serve the REST routes.

## WooCommerce in action

A customer writes on WooCommerce, your mate answers from your own content, and your team steps in from the Inbox when it matters.
- The chat open on the live Fernweh Supply WooCommerce store.: https://busymate.ai/connector-proof/woocommerce/site-light-desktop-1920.webp (2026-10-02)

Diagram: a customer sends a message on WooCommerce; your mate answers; when needed the conversation is handed to your Inbox and team.

## Set it up in the Console

1. In WooCommerce → Settings → Advanced → REST API, add a key with permission Read and copy the consumer key and secret.
2. Give the platform the store address and those two values; the store is checked before anything is saved.
3. Choose which of the four corpora it reads — products, categories, shipping, policies — and publish.

## Questions

### Is it ready today?

Ready today — connect your store with a read key and your mate knows the catalogue.

### Does connecting WooCommerce cost extra?

No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.

### What happens when it cannot answer?

It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.

## Related

- How to integrate WooCommerce: https://busymate.ai/docs/guides/woocommerce
- Commerce: https://busymate.ai/connectors/category/ecommerce.md
- All connectors: https://busymate.ai/connectors.md