---
title: "Slack channel — Busymate AI demo"
description: "Patchwell — an IT helpdesk for small teams, answered inside Slack: a live Slack-style view of your mate, grounded chat, an MCP server over the service catalogue and tickets, WebMCP helpdesk actions, and identified-customer ticket lookup."
---
# Slack channel — Busymate AI demo

Source: https://busymate.ai/demo/slack

> Patchwell — an IT helpdesk for small teams, answered inside Slack: a live Slack-style view of your mate, grounded chat, an MCP server over the service catalogue and tickets, WebMCP helpdesk actions, and identified-customer ticket lookup.

- Live demo: https://slack.demo.busymate.ai
- Docs: https://busymate.ai/docs/guides/slack
- Code: https://github.com/serebano/busymate-ai-demos/tree/main/slack
- Connect Slack: https://busymate.ai/integrations/slack (in beta)

## Ready-to-send prompt

Paste this into any LLM so it knows what the demo is and can help:

```
This is a Busymate AI demo: Slack channel — Patchwell — an IT helpdesk for small teams, answered inside Slack: a live Slack-style view of your mate, grounded chat, an MCP server over the service catalogue and tickets, WebMCP helpdesk actions, and identified-customer ticket lookup.

Live: https://slack.demo.busymate.ai
Docs: https://busymate.ai/docs/guides/slack
Code: https://github.com/serebano/busymate-ai-demos/tree/main/slack
Connect Slack: https://busymate.ai/integrations/slack (in beta)

Please try the live demo, then tell me what you think — or help me adapt this pattern for my own business.
```