---
title: "Add your mate to a BigCommerce store | Busymate AI"
description: "Add the universal Script Manager embed or the native single-click app, connect an MCP server to your live catalogue and orders, and recognize signed-in customers via the Customer Login API."
last_updated: "2026-09-15T19:42:03+03:00"
---
# Add your mate to a BigCommerce store | Busymate AI

Source: https://busymate.ai/ro/docs/guides/bigcommerce
Last modified: 2026-09-15T19:42:03+03:00
BigCommerce is a hosted platform, like Shopify — there is no self-hosted plugin, so Busymate AI reaches a BigCommerce storefront through the universal embed (Storefront → Script Manager, the store's own supported way to inject a script — no theme edit required) plus a native single-click app for a one-step install.

## Before you start

- A BigCommerce store with admin access to **Settings**.
- A Store-level API account (**Settings → API accounts**) if you want the native app path or an MCP connector reading your own catalogue and orders.
- Your workspace open in the [Console](https://busymate.ai/console).

## 1. Add the embed via Script Manager

1. In the BigCommerce control panel, open **Storefront → Script Manager**.
2. Create a script and paste the one tag from your Console connection settings:

   ```html
   <script src="https://busymate.ai/embed/v1.js" data-assistant="<your-workspace-slug>" data-label="Chat with us" async></script>
   ```

3. Set it to load on the storefront, footer placement. The floating widget now appears on every storefront page — nothing else to configure for that part. This same script can also be created through the Admin API's Content Scripts resource (`POST /v3/content/scripts`) if you are scripting the install.

See the reference build at [bigcommerce.demo.busymate.ai](https://bigcommerce.demo.busymate.ai) (Copperfield Kitchen Co.) — a real trial store's live catalogue and order book, read straight from the Admin API.

## 2. Or install the native app (single-click)

For a one-click install instead of a pasted script, a BigCommerce app (registered on the [developer portal](https://devtools.bigcommerce.com)) can install the same loader via the Scripts API on install, and add a "Chat with your mate" widget through the Widgets API in Page Builder. This is the same OAuth single-click pattern every BigCommerce app uses — see [Connect an MCP server](https://busymate.ai/ro/docs/guides/connect-mcp-server) for the credential shape once installed.

## 3. Teach it your catalogue

Connect an MCP server reading your store's own Admin API v3 (products, categories) and orders — see [Connect an MCP server](https://busymate.ai/ro/docs/guides/connect-mcp-server). A store-level API account (Products + Orders read scope is enough for grounded answers) is all it needs; nothing is hardcoded, every answer reflects your live stock and prices.

## 4. Recognize signed-in customers

BigCommerce's **Customer Login API** identifies who is shopping. Register your own storefront (or a small backend you control) as an identity provider — see [Recognize signed-in customers](https://busymate.ai/ro/docs/guides/identified-visitors) for the exact fields (issuer, JWKS URL, the launch endpoint) — then define `window.BusymateAI.getIdentity` in your Script Manager script **before** the embed `<script>` tag (the embed captures it once at load) so a signed-in shopper is recognized without asking twice, and can ask "where's my order" and get a real answer scoped to their own account.

## Manage from any MCP client

Everything above is also a [tool call](https://busymate.ai/ro/docs/guides/connect-mcp-server) — script install, connector registration and knowledge sources can all be driven from your own MCP client instead of the Console UI.