Add your mate to a BigCommerce store

BigCommerce is a hosted platform, like Shopify — there is no self-hosted plugin, so Busymate AI reaches a BigCommerce storefront through the universal embed (Storefront → Script Manager, the store's own supported way to inject a script — no theme edit required) plus a native single-click app for a one-step install.

Before you start

• A BigCommerce store with admin access to Settings.
• A Store-level API account (Settings → API accounts) if you want the native app path or an MCP connector reading your own catalogue and orders.
• Your workspace open in the Console.

1. Add the embed via Script Manager

1. In the BigCommerce control panel, open Storefront → Script Manager.

2. Create a script and paste the one tag from your Console connection settings:

   htmlCopy

   <script src="https://busymate.ai/embed/v1.js" data-assistant="<your-workspace-slug>" data-label="Chat with us" async></script>

3. Set it to load on the storefront, footer placement. The floating widget now appears on every storefront page — nothing else to configure for that part. This same script can also be created through the Admin API's Content Scripts resource (POST /v3/content/scripts) if you are scripting the install.

See the reference build at bigcommerce.demo.busymate.ai (Copperfield Kitchen Co.) — a real trial store's live catalogue and order book, read straight from the Admin API.

2. Or install the native app (single-click)

For a one-click install instead of a pasted script, a BigCommerce app (registered on the developer portal) can install the same loader via the Scripts API on install, and add a "Chat with your mate" widget through the Widgets API in Page Builder. This is the same OAuth single-click pattern every BigCommerce app uses — see Connect an MCP server for the credential shape once installed.

3. Teach it your catalogue

Connect an MCP server reading your store's own Admin API v3 (products, categories) and orders — see Connect an MCP server. A store-level API account (Products + Orders read scope is enough for grounded answers) is all it needs; nothing is hardcoded, every answer reflects your live stock and prices.

4. Recognize signed-in customers

BigCommerce's Customer Login API identifies who is shopping. Register your own storefront (or a small backend you control) as an identity provider — see Recognize signed-in customers for the exact fields (issuer, JWKS URL, the launch endpoint) — then define window.BusymateAI.getIdentity in your Script Manager script before the embed <script> tag (the embed captures it once at load) so a signed-in shopper is recognized without asking twice, and can ask "where's my order" and get a real answer scoped to their own account.

Manage from any MCP client

Everything above is also a tool call — script install, connector registration and knowledge sources can all be driven from your own MCP client instead of the Console UI.