Solutions · What customers keep asking
Learn what customers keep asking
See what customers ask again and again, where the assistant gets stuck and what your docs are missing — grouped by topic, with the conversations as evidence, and a suggested fix.
The job
What this setup is for.
Ratings without the evidence behind them.
Friction you only learn about from churn.
More requests for a person, and no pattern to act on.
How you set it up
Everything here is a setting, not code.
Run a review
Pick a period. The platform groups repeat questions, failures and gaps in your docs.
Read the evidence
Each group links to the exact conversations it came from; nothing is summarized without a source.
Act, then measure
Each group comes with a suggested fix; after you make the change, repeats and handoffs are counted again.
What your customers see
Nothing changes for your customers — the insight comes from the conversations they already have.
What your team sees
Insights in the Console: groups, links to the evidence, suggested fixes and the counts after a change.
See it in action
See it in action
Open a live example and talk to it — the same assistant, set up for this job.
The home page shows a worked example, labelled as example data. No customer figure appears here.
Start
Start
Open the Console, publish your settings, then follow the guides for this job.
Questions
Questions
Set it up for your business
Sign in, open Integration, publish your settings. The assistant on this site runs on the same platform.
claude mcp add --transport http busymate-ai https://busymate.ai/mcp