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Platform
Your brand. Your tools. One assistant.
Everything on this page is a setting you own — brand, knowledge, connected systems, rules. Publish a change and it is live, with nothing to deploy.
01Everything is a setting
Change settings, not code
Every part of your assistant lives as a field you edit. Change it, press publish, and the live assistant picks it up — nobody has to write code.
- Branding
- Instructions
- Suggested questions
- Knowledge
- Skills
- Actions
- Models
- Channels
- Sign-in
- Handoff rules
- Web address
- Limits
02One platform, every piece
Everything a branded assistant needs
Set it up once. The same brand, rules, systems, sign-in, knowledge and history follow the assistant everywhere your customers reach it.
Ship it under your own brand
Your name, colors and voice, on your own web address and inside your site — a full chat experience, not a corner bubble.
Do more than answer questions
Sales, onboarding, everyday tasks or help inside your app — one assistant, configured for whatever your business needs.
Keep the history, choose the models
A full conversation history for customers and your team, and the AI models you choose — you decide which serve your traffic.
03What's built in
Manage voice, your team Inbox, connectors and site knowledge in one Console. Check your plan and each channel’s availability before enabling them.
04How it fits together
Your customers, your site, your systems
The assistant sits between your customers and your systems. Your published settings are applied to it automatically — nothing for a developer to do.
05Rules and costs
Your rules, your limits, your costs
- Allowed models
- Which AI providers and models may serve each workspace is a setting — change it any time.
- Limits
- View your workspace's usage and configure its limits in the Console.
- Usage
- Usage per AI provider, workspace and user, with the Console price list behind every number.
06A person can step in
A person joins the same conversation
Handoff is a setting, not a second tool. Your team works from one Inbox; customers never repeat themselves.
- Handoff is opt-in. When it is off, the assistant never promises a person.
- You choose who gets each conversation: by hand, taking turns, or whoever has the fewest open chats. Every decision is recorded.
- A teammate takes over in the same conversation, seeing what the assistant said and did. When they finish, the assistant carries on.
Your team is told in the app, by push on their browser or phone, and on their personal Telegram. Email and other alerts are not switched on yet.
07Where it works
Everywhere your customers are
One assistant, every surface — and it knows the same signed-in customer wherever they open it.
Channels
Each channel has its own setup and availability.
- Telegram Bot + Business
- SlackBeta
- WhatsAppBeta
- MessengerComing soon
- InstagramComing soon
- SMSBeta
- Workspace data is isolated at the database layer; an unknown web address never sees anyone’s data.
- Your systems are connected with the standard, secure way apps get permission (OAuth 2.1 with PKCE).
- Your sign-in system identifies the customer; that proof expires within two minutes and cannot be reused.
- You decide which actions it may take and for whom, and every write waits for a yes. Keys are stored for use and never displayed again.