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Busymate AI
Start free

Busy day?
You’ve got a mate.

I’m your AI chatbot and assistant. Customers write to you on Telegram, your website or WhatsApp — I answer from what you give me about your business, and hand over to you when a person is needed.

  • Your mate reads your public pages and answers as your assistant would — no sign-up first.
  • Keep it later with an account — no card.

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Your mate, a friendly robot with a headset, in front of yellow arches

Which languages does it speak?

Your mate responds in the language the visitor writes in — it detects their language automatically and answers in that same language.

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Real answers from the assistant on this site, asked by a visitor on 2026-10-01.

Works with

Channels

Where do your customers write to you?

Pick the one they already use. Your mate answers there, in their language, and you step in whenever you like.

Knowledge

Give it what you know — any source

No website? Fine. What customers ask is usually in your head, your price list and your chats. Give it that, and it answers only from it.

How it works

Three steps to live

Set it up yourself — a channel, your knowledge, your name.

  1. Connect a channel

    Your own Telegram account, WhatsApp, email or the chat on your website. One channel is enough to start.

  2. Give it your knowledge

    Point it at your website, pin the answers you give every day, connect your help center. It answers only from that and says when it is not sure.

  3. It answers; you step in when you like

    Reply yourself and it goes quiet in that chat. Pause it any time. Every chat is in your Inbox.

Start freeTry it with your website

Go on. Ask it something.

Your mate is running live on this site — ask it anything about the platform. Then walk through what an assistant does for your customers.

Ask your mate

Answers from your own pages — and shows which page it checked.

The chat panel on this site: a visitor asks what it costs, the assistant shows the page it checked and answers from the platform's own pricing page.

The chat panel on this site: a visitor asks what it costs, the assistant shows the page it checked and answers from the platform's own pricing page.
Real screen/ (the chat launcher on this site) · captured 2026-10-01

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Try it with your websiteStart free

Our own products

support.busyproxy.netSee a live examplesupport.busysms.netSee a live example

Our own products run on it every day. See a live example

What your customers get

Help that sounds like you.

Answers from your own content, real actions for signed-in customers, and a person when it matters.

Answer questions from your own content

It replies from your pages, policies and product details — the source shown, and an honest “I’m not sure” instead of a guess. For anyone who answers the same questions again and again.

Let customers fix things themselves

Signed-in customers change an address, check an order or update a plan — each change confirmed first. For stores, subscriptions and any account you host.

Hand the hard ones to a person

Your team steps into the same chat with everything the assistant already knows — no repeating. For teams that still want a human on the tricky cases.

Talk to customers in their own language

Replies in 14 languages, including Arabic — customers write as they speak. Useful the moment you sell across borders.

One platform, every job

Set it up for the job you have

The same assistant — your content, your systems, your rules — set up for the job in front of you, whichever business you run.

Handle support questions and orders

Answers from your content, help with orders and accounts, and a person when it’s needed. For any support team.

Guide prospects through signup

Answer buying questions and walk new customers through onboarding, from your own product. For sales-led teams.

Help users right inside your app

An in-app assistant that can act for the signed-in user — web, iOS, Android or desktop. For product teams.

Automate the everyday requests

Handle routine requests and scheduled checks through your systems — each change confirmed first. For busy ops teams.

See what customers keep asking

Spot repeat questions, failures and missing docs, with the real conversations as evidence. For product and support leads.

Run one assistant per client

One Console, a workspace per client, each with its own brand and systems. For agencies and resellers.

Run it your way

You stay in charge

The channels it answers on, what it may do and what it must never promise are settings you own. Usage is shown per AI provider, and you can change all of it by asking the assistant.

Pause or take over any chat

Reply yourself and it goes quiet in that chat. Pause it for a whole channel in one tap, and resume when you like.

It asks before it changes anything

An order, a booking, a setting: it shows what it is about to do and waits for your yes. Tell it what it must never promise.

Your data is kept separate

Each business’s data is kept apart from every other, and your keys are stored so we can use them but never show them again.

See exactly what was used

Calls, tokens and spend by AI provider — today, 7 days, 30 days or all time — per workspace and per user.

The Console Usage page: AI spend for today, 7 days, 30 days and all time, then one card per model provider with its requests, tokens and cost per window.
Real screen/console/usage · captured 2026-10-01

Start free. Paid plans add conversations, channels and your own domain.

See pricing

Developers

Plug it into your stack

Connect your systems through MCP, an open standard for giving AI assistants tools. Choose which actions each experience may use. Your own sign-in vouches for the customer, and your keys are never shown again.

Connect your MCP server and choose which actions to expose

Your sign-in vouches for the customer — signed, short-lived, cannot be replayed

A confirmation on any action you choose, and rules for when a person steps in

Read the developer guideConnect your systemsUse it from Claude

Add the assistant to your site, recognizing signed-in customers

tenant-ai.jsjavascript
import { mountBusymateAI } from "https://busymate.ai/sdk/v1/index.js";
const assistant = await mountBusymateAI({
  assistant: "your-tenant",
  origin: "https://your-tenant.busymate.ai",
  getIdentity: async () => {
    const response = await fetch("/api/bmai/identity", {
      method: "POST",
      credentials: "include"
    });
    return response.status === 401 ? null : response.json();
  }
});
assistant.open();

Manage it from Claude, Claude Code or any MCP client

claude mcp add --transport http busymate-ai https://busymate.ai/mcp

Questions

Questions

Yes. With Telegram Business it answers the people who write to your own account, in your name, from what you told it about your business. Reply yourself and it goes quiet in that chat.
No. Give it your pinned answers, your help center or your site if you have one; it answers from whatever you gave it. Pasted text, a photo of your price list and your channel’s posts are being built next.
No. For your own account you add our bot in Telegram’s settings and link it with a one-time code. BotFather is only needed for a separate bot with its own name.
No. An Away message sends one fixed text to everyone. Your mate reads the question, answers it in the customer’s language, and tells you when a person is needed.
You can start free. Paid plans add conversations, channels and your own domain; the pricing page says what each plan includes.
It answers only from your content, shows its sources, and says when it is not sure. If handoff is on, it offers a person. If handoff is off, it never promises one.
Yes, if you turn handoff on. A teammate picks it up in the Inbox and answers in the same chat. When they are done, the assistant carries on.
14 languages, including right-to-left Arabic. The assistant replies in the language the customer writes in.
Requests go to your own systems, so you own the data. Your keys are stored so we can use them but never show them again. Each business’s data is kept separate from every other.