Skip to content
Busymate AI

Desktop app

Not generally released. Access and setup are limited; a working demo does not mean public availability.

Beta

Try it

Coming soon

A live Desktop app to try is on the way. Your mate already answers on Busymate AI.

Ask it on Busymate AI

Connect yours

Switch it on for your business from the Console.

Nothing to set — sign in with your existing account.

Connect Desktop app

Desktop app in action

A customer writes on Desktop app, your mate answers from your own content, and your team steps in from the Inbox when it matters.

Your customer → Desktop app → your mate → Your Inbox and teamDiagram: a customer sends a message on Desktop app; your mate answers; when needed the conversation is handed to your Inbox and team.

Set it up in the Console

  1. Download the app for macOS from the desktop page.

  2. Sign in once with the same account you use on the web.

  3. Keep it in your Dock — a hand-off arrives as a notification.

How to integrate

Questions

In beta: the macOS download is available today. Windows and Linux builds and the store listing are still on the way.
No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.
It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.