Apps and platforms
In-app AI support for your iOS, Android and desktop apps
Put the same support conversation inside the apps you ship, with the signed-in customer already known, and give your team a desktop Console of its own.
Customers ask for help where they are, and inside a mobile app that means a chat that already knows who they are. These connectors load the hosted chat in your own app, pass the signed-in identity through a small bridge you own, and keep history and hand-off identical to the web.
03Questions
Questions about this category
Do I have to ship an SDK inside my app?
No binary SDK: you copy one reference source file for the bridge and load the hosted chat in a web view. Copy, colours and tools change on the server, so most improvements reach customers without an app update.
How does the chat know who the customer is?
Your own backend mints a short-lived launch token for the signed-in customer and the app hands it to the chat. The platform verifies it; nobody types an email address.
Is there a desktop app for my team?
Yes, in beta: the Console runs in its own window with notifications, so a hand-off is never missed in a browser tab.