Integrations
Microsoft Teams
Your mate inside Microsoft Teams — answers staff and customers in a chat or a channel.
This connection is on the way
It is not something you can switch on yet. Here is what it will do and how it will be set up, so you know what to expect.
01What it does
Microsoft Teams
Register your own Azure Bot, hand us its app id and password, and a personal message or an @-mention in a channel reaches your mate; it answers where the question was asked, and a person from your team can take the conversation over.
02How to switch it on
In the Azure Portal, register an Azure Bot and add the Microsoft Teams channel to it.
Copy its app id and generate a client secret, then hand both to your platform contact.
Choose direct messages, team channels, or both, then sideload the Teams app for your organisation.
03What it needs
An Azure Bot registration (bring your own Azure subscription), its app id and client secret, and the scope you pick.
TEAMS_APP_IDTEAMS_APP_PASSWORD
04Questions
Get notified
Tell us this is the channel you want and we will let you know the day it opens.