CRM, helpdesk and sales
Help Scout
A hand-off becomes a Help Scout conversation in the mailbox you choose.
This connection is on the way
It is not something you can switch on yet. Here is what it will do and how it will be set up, so you know what to expect.
01What it does
Hand-offs land in your mailbox
Connect Help Scout and a conversation your mate cannot finish lands in your Help Scout mailbox with the transcript and the customer's details; your team replies there.
02How to switch it on
Sign in to Help Scout when you connect it and allow the mailbox scope.
Choose the mailbox a hand-off lands in.
Publish; the next hand-off shows up in Help Scout.
03What it needs
A sign-in to your Help Scout account when you connect it, and the scopes you allow.
04Questions
Be the first to know
Tell us this is the channel you want and we will let you know the day it opens.