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目前还无法启用此功能。以下是它未来的功能和设置方式，让您提前了解。
01功能说明
Hand-offs land in your mailbox
Connect Help Scout and a conversation your mate cannot finish lands in your Help Scout mailbox with the transcript and the customer's details; your team replies there.
02如何启用
Sign in to Help Scout when you connect it and allow the mailbox scope.
Choose the mailbox a hand-off lands in.
Publish; the next hand-off shows up in Help Scout.
03需要什么
A sign-in to your Help Scout account when you connect it, and the scopes you allow.
04常见问题