Messaging channels
Your mate answers Instagram direct messages to your business account.
Esta conexión está en camino
Aún no es algo que puedas activar. Aquí te mostramos qué hará y cómo se configurará, para que sepas qué esperar.
01Qué hace
Direct messages, answered in the thread
Connect the Instagram professional account behind your Facebook Page and a direct message reaches your mate; it answers in the thread, and a teammate takes over from the Inbox when a person is needed.
02Cómo activarlo
Connect the Instagram professional account that is linked to your Facebook Page.
Give the platform the access token, the app secret and a verify token; the messaging webhook is subscribed for you.
Send the account a direct message to see the reply.
03Lo que necesita
An Instagram professional account linked to a Facebook Page, its access token, the Meta app secret and a verify token. Already connected WhatsApp or Messenger from the same Meta app? Reuse its app secret and verify token here — only the Instagram account id and access token are new.
INSTAGRAM_ACCESS_TOKENMETA_APP_SECRETMETA_VERIFY_TOKEN
04Preguntas
Be the first to know
Cuéntanos que es el canal que quieres y te avisaremos el día que abra.