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目前还无法启用此功能。以下是它未来的功能和设置方式,让您提前了解。
01功能说明
Leads and cases written from conversations
Connect Salesforce and your mate creates or updates a lead from a sales conversation, opens a case with the transcript on hand-off, and reads a signed-in customer's account to answer their questions.
02如何启用
Sign in to Salesforce when you connect it and allow the objects you want written.
Map what a conversation writes — lead, contact, case — and what it may read.
Publish; the next conversation shows up in Salesforce.
03需要什么
A sign-in to your Salesforce account when you connect it, and the scopes you allow.
04常见问题