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Busymate AI

REST API

Read conversations, customers and hand-offs from your own code, and send messages in.

Live

Try it

Coming soon

A live REST API to try is on the way. Your mate already answers on Busymate AI.

Ask it on Busymate AI

Connect yours

Switch it on for your business from the Console.

An API key you create in your Console.

Connect REST API

REST API in action

A customer writes on REST API, your mate answers from your own content, and your team steps in from the Inbox when it matters.

The REST API setup card in the Console.
Where you connect REST API in the Console · Oct 2, 2026
Your customer → REST API → your mate → Your Inbox and teamDiagram: a customer sends a message on REST API; your mate answers; when needed the conversation is handed to your Inbox and team.

Set it up in the Console

  1. Create an API key in your Console.

  2. Call the API with the key from your own code.

  3. Rotate the key any time; every call is logged in your audit trail.

How to integrate

Questions

Being built. Tell us the REST API is the connection you want and we will let you know the day it opens.
No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.
It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.