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Busymate AI

Web chat

The chat on your website — a launcher and a full page, live the moment you add one script.

Live

Try it

Ask your mate on Busymate AI. It is the same assistant this connection puts in front of your customers.

Open the chat

Connect yours

Switch it on for your business from the Console.

The page origins you allow, and an optional getIdentity for signed-in visitors.

Connect Web chat

Web chat in action

A customer writes on Web chat, your mate answers from your own content, and your team steps in from the Inbox when it matters.

A real conversation on Web chat
A real Web chat conversation: a customer writes and your mate answers.
A real conversation with our own support on Web chat · Oct 1, 2026
Your customer → Web chat → your mate → Your Inbox and teamDiagram: a customer sends a message on Web chat; your mate answers; when needed the conversation is handed to your Inbox and team.

What you get

  • Grounded answers in the thread

    Your mate answers from your own pages, documents and connected tools, and says so when a question is outside them.

  • Forms inside the chat

    When details are needed — a booking, a return, a lead — your mate shows a form card to fill in, never a list of things to type one by one.

  • Acts on the page

    On your site, your mate can use the page's own actions — open a form, filter a list, start a booking — not just describe them.

Set it up in the Console

  1. Add the embed script to any page on an origin you allow — the launcher and public chat work straight away.

  2. List that page's origin in your published embed origins; other origins are refused.

  3. Return getIdentity for signed-in visitors so your mate greets them by name, or null for guests.

How to integrate

Questions

Ready today on any website.
No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.
It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.