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Busymate AI

BigCommerce

Not generally released. Access and setup are limited; a working demo does not mean public availability.

Beta

Try it

Coming soon

A live BigCommerce to try is on the way. Your mate already answers on Busymate AI.

Ask it on Busymate AI

Connect yours

Switch it on for your business from the Console.

Your BigCommerce store hash and an API account access token.

Connect BigCommerce

BigCommerce in action

A customer writes on BigCommerce, your mate answers from your own content, and your team steps in from the Inbox when it matters.

Your customer → BigCommerce → your mate → Your Inbox and teamDiagram: a customer sends a message on BigCommerce; your mate answers; when needed the conversation is handed to your Inbox and team.

Set it up in the Console

  1. In your BigCommerce control panel, create a store-level API account with the scopes you allow.

  2. Give the platform the store hash and the access token.

  3. Add the embed script to your theme and publish.

How to integrate

Questions

In beta: your mate reads the catalogue and looks up a signed-in customer's orders today; we're still watching the first BigCommerce stores through it.
No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.
It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.