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Busymate AI

iOS in-app support

Support inside your own iOS app — the same chat, already signed in.

Live

Try it

Coming soon

A live iOS in-app support to try is on the way. Your mate already answers on Busymate AI.

Ask it on Busymate AI

Connect yours

Switch it on for your business from the Console.

Nothing to set — the shipped iOS app mints the launch identity for you.

Connect iOS in-app support

iOS in-app support in action

A customer writes on iOS in-app support, your mate answers from your own content, and your team steps in from the Inbox when it matters.

Your customer → iOS in-app support → your mate → Your Inbox and teamDiagram: a customer sends a message on iOS in-app support; your mate answers; when needed the conversation is handed to your Inbox and team.

Set it up in the Console

  1. Open the support screen from inside your iOS app.

  2. The app mints a launch identity, so your mate greets the signed-in person by name.

  3. The conversation, its history and hand-off are the same as on the web.

How to integrate

Questions

Ready today wherever your iOS app mints the launch identity.
No platform fee: Busymate AI bills per workspace plan, not per channel. The channel's own provider may charge for its numbers, messages or approvals.
It says when it is unsure. If handoff is enabled for your workspace and channel, it can ask your team to take over in the Inbox. It confirms when your team has been asked to help.