Automation and developers
Jira
A hand-off or a reported bug becomes a Jira issue with the transcript.
Esta conexión está en camino
Aún no es algo que puedas activar. Aquí te mostramos qué hará y cómo se configurará, para que sepas qué esperar.
01Qué hace
Bugs and hand-offs become issues with the transcript
Connect Jira and a conversation that needs engineering — a bug, a feature request — becomes an issue in the project you choose, with the transcript and the customer's details attached.
02Cómo activarlo
Create an API token for your Atlassian account.
Give the platform your site address and the token, and pick the project and issue type.
Choose when an issue is created — on hand-off, or when the customer reports a problem.
03Lo que necesita
Your Jira site address, an Atlassian API token and the project an issue lands in.
JIRA_SITE_URLJIRA_API_TOKEN
04Preguntas
Be the first to know
Cuéntanos que es el canal que quieres y te avisaremos el día que abra.