Busymate AI

CRM, helpdesk and sales

Freshdesk

A hand-off becomes a Freshdesk ticket with the transcript.

هذا الاتصال قيد الإعداد

ليس شيئًا يمكنك تشغيله الآن. إليك ما سيفعله وكيفية إعداده، حتى تعرف ما يمكن توقعه.

01ما يفعله

Tickets with the full transcript attached

Connect Freshdesk and a conversation your mate cannot finish becomes a ticket with the full transcript and the customer's details; your team replies in Freshdesk and the answer reaches the customer where they asked.

02كيفية تشغيله

  1. Copy your API key from your Freshdesk profile settings.

  2. Give the platform your Freshdesk domain and the key.

  3. Choose when a ticket opens.

03ما يحتاجه

Your Freshdesk domain and an API key.

  • FRESHDESK_DOMAIN
  • FRESHDESK_API_KEY

04أسئلة

Be the first to know

أخبرنا أن هذه هي القناة التي تريدها وسنخبرك في اليوم الذي تفتح فيه.