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Freshdesk

A hand-off becomes a Freshdesk ticket with the transcript.

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01功能说明

Tickets with the full transcript attached

Connect Freshdesk and a conversation your mate cannot finish becomes a ticket with the full transcript and the customer's details; your team replies in Freshdesk and the answer reaches the customer where they asked.

02如何启用

  1. Copy your API key from your Freshdesk profile settings.

  2. Give the platform your Freshdesk domain and the key.

  3. Choose when a ticket opens.

03需要什么

Your Freshdesk domain and an API key.

  • FRESHDESK_DOMAIN
  • FRESHDESK_API_KEY

04常见问题

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