CRM, helpdesk and sales
Freshdesk
A hand-off becomes a Freshdesk ticket with the transcript.
Esta conexión está en camino
Aún no es algo que puedas activar. Aquí te mostramos qué hará y cómo se configurará, para que sepas qué esperar.
01Qué hace
Tickets with the full transcript attached
Connect Freshdesk and a conversation your mate cannot finish becomes a ticket with the full transcript and the customer's details; your team replies in Freshdesk and the answer reaches the customer where they asked.
02Cómo activarlo
Copy your API key from your Freshdesk profile settings.
Give the platform your Freshdesk domain and the key.
Choose when a ticket opens.
03Lo que necesita
Your Freshdesk domain and an API key.
FRESHDESK_DOMAINFRESHDESK_API_KEY
04Preguntas
Be the first to know
Cuéntanos que es el canal que quieres y te avisaremos el día que abra.