AI Assistant

Services · Human hand-off and inbox

Hand-off that keeps the conversation

For support teams: a customer asks for a person, a teammate replies in the same thread from the Inbox, and the assistant carries on afterwards.

What it does

Switched on from the Console, no code

  1. Switch it on

    Off by default; on when your team is ready, so the assistant never promises a person you have not staffed.

  2. Assign it your way

    Teammates claim conversations, or they go in turn or to whoever is least busy among those available.

  3. Alert, time and rate

    The Inbox, a browser or a phone gets the alert; every step is timed; customers rate the help they got.

Already running

실제로 보기

비즈니스 2곳 운영 중 · 14개 언어 · 고객님의 시스템과 연동

BusyProxy

Customer support and real account actions for a proxy platform — payouts, devices, and verification, answered through its own API.

support.busyproxy.netSee a live example

BusySMS

Support and onboarding for an SMS-gateway product — from enrolling phones to OTP capture, live on its own support domain.

support.busysms.netSee a live example

Two views

One conversation, seen from both sides

고객이 보는 화면

A visible way to ask for a person in the chat. When they do, they stay where they are; the next reply comes from a teammate, in the same conversation, and the assistant picks up again afterwards.

팀이 보는 화면

The Inbox: the conversations waiting for a person, the full history before they claim one, who took what and how it was assigned, the customer's rating and how long each step took.

FAQ

Questions people ask

고객님의 비즈니스에 맞게 설정하십시오

로그인해 연동 페이지를 열고 설정을 게시하십시오. 이 사이트의 어시스턴트도 같은 플랫폼에서 동작합니다.