BusyProxy
Customer support and real account actions for a proxy platform — payouts, devices, and verification, answered through its own API.
support.busyproxy.netSee a live example
Services · Human hand-off and inbox
Hand-off that keeps the conversation
For support teams: a customer asks for a person, a teammate replies in the same thread from the Inbox, and the assistant carries on afterwards.
What it does
Switched on from the Console, no code
Switch it on
Off by default; on when your team is ready, so the assistant never promises a person you have not staffed.
Assign it your way
Teammates claim conversations, or they go in turn or to whoever is least busy among those available.
Alert, time and rate
The Inbox, a browser or a phone gets the alert; every step is timed; customers rate the help they got.
Already running
Lo veda in azione
2 aziende attive · 14 lingue · funziona con i suoi sistemi
BusySMS
Support and onboarding for an SMS-gateway product — from enrolling phones to OTP capture, live on its own support domain.
support.busysms.netSee a live example
Two views
One conversation, seen from both sides
Cosa vedono i suoi clienti
A visible way to ask for a person in the chat. When they do, they stay where they are; the next reply comes from a teammate, in the same conversation, and the assistant picks up again afterwards.
Cosa vede il suo team
The Inbox: the conversations waiting for a person, the full history before they claim one, who took what and how it was assigned, the customer's rating and how long each step took.
FAQ
Questions people ask
Lo configuri per la sua azienda
Acceda, apra Integrazione, pubblichi le sue impostazioni. L’assistente di questo sito funziona sulla stessa piattaforma.