CRM, helpdesk and sales
Zendesk
A hand-off becomes a Zendesk ticket with the transcript; your team answers from Zendesk.
هذا الاتصال قيد الإعداد
ليس شيئًا يمكنك تشغيله الآن. إليك ما سيفعله وكيفية إعداده، حتى تعرف ما يمكن توقعه.
01ما يفعله
Hand-offs become tickets your team answers
Connect Zendesk and a conversation your mate cannot finish becomes a ticket with the full transcript and the customer's details; your team replies in Zendesk and the answer reaches the customer where they asked.
02كيفية تشغيله
Create an API token in Zendesk Admin Center.
Give the platform your Zendesk subdomain and the token.
Choose when a ticket opens — every hand-off, or only when the customer asks for a person.
03ما يحتاجه
Your Zendesk subdomain and an API token.
ZENDESK_SUBDOMAINZENDESK_API_TOKEN
04أسئلة
Be the first to know
أخبرنا أن هذه هي القناة التي تريدها وسنخبرك في اليوم الذي تفتح فيه.