CRM, helpdesk and sales
Zendesk
A hand-off becomes a Zendesk ticket with the transcript; your team answers from Zendesk.
Esta conexión está en camino
Aún no es algo que puedas activar. Aquí te mostramos qué hará y cómo se configurará, para que sepas qué esperar.
01Qué hace
Hand-offs become tickets your team answers
Connect Zendesk and a conversation your mate cannot finish becomes a ticket with the full transcript and the customer's details; your team replies in Zendesk and the answer reaches the customer where they asked.
02Cómo activarlo
Create an API token in Zendesk Admin Center.
Give the platform your Zendesk subdomain and the token.
Choose when a ticket opens — every hand-off, or only when the customer asks for a person.
03Lo que necesita
Your Zendesk subdomain and an API token.
ZENDESK_SUBDOMAINZENDESK_API_TOKEN
04Preguntas
Be the first to know
Cuéntanos que es el canal que quieres y te avisaremos el día que abra.